1. Information we may collect
We may collect names, phone numbers, email addresses, company details, GST or billing details where required, project locations, site addresses, construction requirements, drawings or document references, quotation details, material requirements, account-manager communication, payment records and other information you choose to provide.
For client portal users we may also process login identifiers, password hashes, assigned projects, portal permissions, activity records, messages, documents, quotations, project progress, approvals and notifications.
2. How we use information
Information may be used to respond to construction enquiries, prepare estimates or quotations, schedule site visits, coordinate projects, manage material requests, operate client accounts, provide support, maintain commercial records, improve our website and protect our systems against misuse.
3. Legal and business disclosures
Information may be shared with employees, project teams, consultants, subcontractors, service providers, logistics or material partners where reasonably necessary to evaluate or perform a requested service. We may also disclose information where required by law, regulation, court order or a competent authority.
4. Account security
Client accounts are created by EzyProcure administrators. Passwords are intended to be stored using cryptographic hashing rather than in plain text. Users are responsible for keeping their credentials confidential and should promptly report suspected unauthorised access.
5. Data retention
We may retain enquiry, project, quotation, contractual, billing and support records for as long as reasonably necessary for business, legal, tax, warranty, dispute-resolution or security purposes. Retention periods can vary by record type.
6. Cookies and technical data
We may use essential cookies for authenticated sessions and security. Analytics or advertising cookies should only be enabled in accordance with the final cookie-consent configuration. See our Cookie Policy.
7. Third-party services
The website may use hosting, email, analytics, payment, map, communication or other service providers. Their processing may be governed by their own terms and privacy practices.
8. Your choices
You may contact us to request correction of inaccurate contact information, ask a privacy question or request account assistance. Certain records may need to be retained where required for contractual, tax, legal or legitimate business purposes.
9. Security limitations
We apply reasonable technical and organisational safeguards, but no internet service can guarantee absolute security. Do not upload highly sensitive information unless it is necessary for the requested service and the approved upload process supports it.
10. Contact
Privacy enquiries: info@ezyprocure.in.